FAQs

How Soon Do I Act If My House Has Been Flooded?
The goal of water damage restoration is to salvage as much of your property as possible. After a flood, water or sewage leak, get in touch with a water damage restoration company right away. Delaying any restorative intervention will lead to mold growth and more damage. Any standing water present especially in areas where electrical appliances and outlets are located is also a safety hazard and must be attended to right away.

Why Should I Be Concerned About Water Damage?
Water damage can lead to a number of problems. It can cause aesthetic issues and decrease the value of your property. It can also create safety issues with the structure of a building, making your home unsafe to live in. Water damage can also promote the growth of mold and mildew which can threaten your family’s health.

What Signs Should I Look For?
Look for stains, dampness, warping of wood or fabric and a sudden change in the appearance of a surface. Edges may be lifted along the corners or surfaces may feel soft and appear swollen. Floors may buckle and there may be discoloration as well. Be wary of a damp or moldy smell in the room. Rust, cracks, presence of puddles and stagnant water, loose caulking and leaks can also lead to water damage later, so it’s best to perform a thorough inspection.

Water damage can be a challenge to assess, especially if you rely solely on what can be seen readily. Often, the actual damage is behind or under a surface area that appears dry. If you check behind the walls, cabinet doors or ceilings, you may find evidence of extensive water damage that, if left untreated, can lead to the growth of mold and mildew later.

How Fast Does Mold Develop As a Result of Water Damage?
The rate at which mold develops will depend on certain factors such as room temperature, amount of time the area was exposed to water before evaporation and the immediate environment. In general, however, mold and mildew can develop in just one to two days after exposure to moisture, so it is critical that the water damage restoration company is able to start work on your home as soon as possible. The longer repairs and restorations are put off, the higher the possibility that mold and mildew will grow and the cost of repairs will increase.

How Long Does It Take to Complete Water Damage Restoration Work?
The time it would take to finish restoration work and repairs will depend on the severity of the water damage, so expect cleanup and reconstruction to last from a few days to a few weeks.

What About Insurance?
Your water damage restoration company may work with most insurance companies but it is best to ask to determine the type of coverage you can benefit from. Restoration companies frequently use the same type of software that insurance companies use to identify which products and services work best for your needs based on the policy you have.

Some restoration companies may even bill their client’s insurance company directly for most basic repairs covered by their policy. If clients choose upgrades and other services not included in their policy, they do have to pay for these out of pocket. Insurance companies will usually only pay for the cost of restoring your house to its original condition before the damage occurred.

What Do I Look For in a Water Damage Restoration Company?
Other than experience and years in the industry, a restoration company must have technicians that have passed certifications set by industry regulating bodies such as the IICRC (Institute of Inspection, Cleaning and Restoration Certification) to assure their clients that they have the proper training, knowledge and skills set to manage the work satisfactorily.